BalloonBnB
Who Are We?
BalloonBnB is a short term let management company
As a short-term management company, Balloon BnB prides itself on a track record of increased landlord revenues and stellar guest reviews. We offer bespoke services to property managers, developers, and landlords looking to outsource the day-to-day management of their portfolios to a hands-on team of professionals.
The exponential growth of short-term lets and vacation rentals in the past few years has seen businesses like ours expand in tandem. We now offer a menu of customised services aimed at maximising our clients' profits.
With over hundreds of units across 18 cities in the UK and Europe, we are now looking to provide global clients with the same level of service that has made our European operation so successful.
That's great news for travelers searching for luxury serviced accommodation, including hotels, guest houses, apart-hotels, and B&Bs. It's also a tremendous help to the landlords, managers, and developers who operate and own them.
Our company comprises a team of specialists of all nationalities working across the globe. They are involved in all various sectors of our business, including marketing, sales, operations, finance, booking, processing, strategy, and HR.
We also have vetted in-house maintenance crews to handle the housekeeping and the vitally important cleaning and linen change-overs — the lifeblood of our positive guest reviews. In addition, we have a dedicated staff to oversee guest arrivals, call-outs, and quality control.
What Are Our Values?
Cooperation
Cooperation is the key to the Balloon BnB operation. Spread across the globe with different cultures, languages, and customs, all Balloon BnB staff share a common goal — to provide impeccable customer service and grow our clients' businesses. We understand that no two clients are alike. By deep-diving into their businesses and cultivating a customised management solution, we can deliver outstanding results in a mutually beneficial relationship.
Support
We take all customer feedback seriously as it helps our company improve. We're committed to attending to the needs and recognising the concerns of our clients, partners, and guests.
Unity in Diversity
It's impossible to be in the travel and hospitality business without having a passion for diverse customs and cultures. That's why Balloon BnB fosters an environment of openness, progressiveness, and acceptance throughout our company and the services we offer.
Our Partners
Over the years, we have expanded operations beyond the borders of the United Kingdom, where we first started. We currently manage properties in more than 20 cities across Europe and the US.
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Balloon Bnb is a member of Fenchurch Group, a company that has been providing luxury apartments in Ipswich since 2017 and now offers a range of services in the short-term rental industry, including management services, automation solutions, and hospitality investment opportunities.
BnB Butler is a provider of luxury serviced apartments, hotels, guesthouses, and other types of short-term rentals in locations around the world, including the UK, Cambridge, Colchester, Chelmsford, Oxford, Liverpool, Leeds, Manchester, Stoke-on-Trent, Kent, Torquay, Exeter, and London.
They specialize in high-quality serviced accommodation for business travellers, academics, and tourists. All of Ballon BnB’s managed properties are advertised and promoted under the BnB Butler brand on online travel agencies and through the BnB Butler website, where guests can save up to 10% by booking directly. Our team is dedicated to providing the best service possible and building long-term relationships with guests. Direct bookings are a speciality of ours.
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Managing hundreds of properties across various locations can be a daunting task without a high level of automation. That's why we use Tokeet, a property management system and channel manager that has allowed us to manage a large number of properties without sacrificing the quality of our services.
Tokeet is an all-in-one solution designed specifically for the needs of short-term rentals of any size, based on the firsthand experience of the Balloon BnB team.
It has been well-received in the industry since its launch in June 2016. Upon signing a management contract with Balloon BnB, landlords will receive access to Tokeet to track the performance of their property. To learn more about Tokeet, visit Tokeet.com.
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In 2021, Fenchurch Group launched Fenchurch Investments to help professional investors seeking a secure, easy, and profitable return on their investment enter the short-term rental industry.
Fenchurch Investments allows investors to maximize their returns by investing in the purchase of hotels that will be upgraded and operated by the Balloon BnB team to the highest standards. Our group of businesses and the range of expertise within those teams provide a unique opportunity to source, acquire, and manage high-yielding hospitality assets.
By investing in Fenchurch Investments, individuals can achieve an early retirement or gain an additional source of income for a more comfortable lifestyle and peace of mind. For more information on eligibility criteria and investment opportunities, please contact us.
Why Should I Hire a Property Manager?
Most people who want to become real estate investors are looking for a way to leave their current jobs rather than create a new one. Short-term rental management is not for the faint-hearted, time-challenged, or inexperienced. It is a full-time job consisting of housekeeping and repairs, maintenance scheduling, guest communications, occupancy management, and marketing efforts.
That's why it's best to leave it to the professionals. With the help of our software, we have developed a systemized approach to handle the demands of STRs. For a small percentage of your gross rent, hiring an experienced management team allows you to focus on the cash flow, building your business, and living your life!